Do you guarantee reinstatement?
No one can, and anyone who promises it is not being straight with you. Amazon makes the final decision. What we do guarantee is a thorough root cause analysis and a tailored Plan of Action, written to be the plan Amazon actually wants to see, and we guide it through.
How does the free Amazon notice scan work?
Paste or upload your suspension notice. The scanner reads it the way our specialists do and shows the case type, the evidence your appeal will need and what to do next. If you want a specialist to take it from there, you can send it on from the results without retyping anything.
What does it cost?
The scan and the first case review cost nothing. Pricing is discussed once we understand what your case actually requires, so you never pay for work you don't need.
How fast can my account come back?
It depends on the case type and how Amazon responds. Once we review your case, we tell you upfront what a realistic timeline looks like for your situation.
How quickly can a Plan of Action be delivered?
We deliver your Plan of Action 24 to 48 hours after your documents are verified.
Who actually works on my case?
A specialist from the Appeal Edge panel who has worked that violation type before. The same specialist stays in direct contact with you throughout. Nothing is passed to a call center.
My appeal was already rejected. Can you still help?
Send us the notice and what you submitted before you try again. Each rejected appeal narrows your options, and after repeated attempts Amazon may stop responding on the issue. We will tell you honestly whether there is still a path.
Why not write the appeal myself?
You can. Appeals that are emotional, argumentative, templated or that miss the root cause Amazon identified are usually rejected. Getting the structure right on the first attempt matters, because later attempts get harder.
Can you help with held funds or stranded inventory?
Yes. Disbursement holds, including the 90 day hold after a deactivation, and inventory stuck behind a listing block are both case types we handle.
Which marketplaces do you cover?
Seven regions: the US, UK, EU, Canada, Mexico, Australia and India.
Is my information kept confidential?
Yes. Nothing you send us is shared with Amazon or anyone else without your agreement.
Are you affiliated with Amazon?
No. Appeal Edge is an independent consultancy. We work for sellers, not for Amazon.